The Information Communications Technology Department provides a multitude of services to the City of Belen employees and ultimately the citizens of Belen.
The services range from desktop computer support to design and implementation of wide area networks. The focus of the ICT department will be to provide end-users with effective and cost-efficient tools through the use of advanced technology. We continually strive to offer state-of-the-art hardware and software applications, which in the end will provide the foundation for e-government and e-commerce services.
Our hardware infrastructure consists mostly of Dell workstations and servers. Data and telephone switching is built on HP ProCurve technology. Our telephone communications is VoIP by ShoreTel over a wide area network comprised of fiber optics at facilities located along Becker Ave. and a wireless backhaul for facilities located on South Main Street, North Main Street and Eagle Park. Our Multi-Function Printer fleet consists of eight Konica Minolta Bizhubs scattered throughout all city facilities. Each MFP is managed by an enterprise wide application that monitors each job tracking paper and toner usage. This results in a greater return on investment whereby controlling waste and unnecessary printing and copying. Only authenticated users have access to each device.
As ICT Director we stand poised and committed to meeting the challenge of moving into the "Information Age" and stand ready to provide the best possible products and services to end-users.
In the column at the right are quick links that contains a tool to submit requests to solve PC issues as well as network and telephone issues. The last two links are the complete Security Policies and Standards and the abbreviated overview of the Security Policies and Standards. As with all City policies, all employees are expected to become familiar with these polices.
Information Technology Committee
The ICT Committee is made up of five staff members from the City of Belen whose mission is to "promote quick accurate cost-effective and courteous access to information and communication technology to best serve the residents and constituents of the City of Belen, and to insure compatibility with external IT systems."
Click here to see the full IT Committee Structure.
The five voting members and one non-voting member of the committee are as follows:
- Administration, Risk Management, Personnel and P&Z
- Roseann Peralta
- Water, Waste Water, Solid Waste and Street
- Dale Tafoya
- Police, Fire, and Emergency Services
- Dan Robb (Vice-Chair)
- Municipal Court
- Kathy Savilla (Chair)
- Library, Recreation and RSVP
- Lawrence Kaneshiro (Ex-officio)
The City of Belen provides FREE Wi-FI to limited areas at City of Belen facilities. These areas include the following locations:
- City Hall Council Chambers
- Public Library: adult, teen and children's
- Municipal Court Room
- Eagle Park Community Center (inside)
- Eagle Park baseball fields
- Harvey House Museum
The Technology Infrastructure Fee that is collected on the utility bill each month will fund the expansion of Wi-Fi and public safety technology to other areas of the city.